Evaluation on LensCraftersâ operations strategy

QUESTION
JUL 18, 2019

I need help with the following paper that is needed within the next week. Assignment 1:

I need help with the following paper that is needed within the next week.

Assignment 1:

LensCrafters Case Study

Due Week 4 and worth 250 points

This assignment requires student complete an analysis of the LensCrafters case from Chapter 6 of the text.

Write a six to seven (6-7) page paper in which you:

  1. Evaluate LensCraftersâ operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.
  2. Analyze how operation management activities affect the customer experience. Select two (2) operation management challenges and provide the solutions for confronting them.
  3. Examine LensCraftersâ value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.
  4. Determine the different types of performance measurements that can be used to measure LensCraftersâ service-delivery system design. Select at least two (2) types that can be applied and provide justifications for the selection.
  5. Examine the different types of technologies applied to LensCraftersâ service operations and evaluate how the technologies strengthen the value chain.
  6. Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the studentâs name, the professorâs name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:


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